Terms of service

Terms of Service

Acceptance of Terms

By accessing or using the UnderHer website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

Eligibility

By placing an order, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our website and make purchases.

Products and Availability

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, we reserve the right to correct any errors, update product information, or discontinue products without prior notice.

Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, suspected fraud, or violation of these Terms of Service.

Pricing and Payments

All prices displayed on our website are listed in Pakistani Rupees (PKR). Payment must be completed using the available payment methods before an order is processed, unless Cash on Delivery (COD) is selected where available.

Shipping and Delivery

We aim to process and deliver orders within the estimated delivery time. However, shipping times may vary due to factors beyond our control. UnderHer is not responsible for delays caused by courier services or unforeseen circumstances.

Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy. Due to hygiene reasons, women's undergarments are generally not eligible for return or exchange unless they are damaged, defective, or incorrect.

Intellectual Property

All content on the UnderHer website, including text, images, logos, graphics, and designs, is the property of UnderHer and may not be copied, reproduced, or used without prior written permission.

User Responsibilities

You agree to use our website only for lawful purposes. You must not misuse the website, interfere with its operation, or attempt unauthorized access to our systems.

Limitation of Liability

UnderHer shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, to the fullest extent permitted by applicable law.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective immediately upon being posted on this page.